Q: WHAT IS KEY REPLACEMENT?
A: Key replacement will provide you with one replacement key for your vehicle. It also provides services if you ever lock yourself out of your car. Best route is to call the dealership first if you need a new key and let us do the heavy lifting.
Q: HOW IS THE CAR DOC PROGRAM ADMINISTERED FOR USED VEHICLES?
A: Car Doc services are performed using the same intervals and frequency as New vehicles. The only difference is that the vehicle mileage at purchase is "mile one" for the intervals. For example, if you purchase a used vehicle with 46,000 miles, at 51,000 miles - 5,000 miles post-purchase - your vehicle would receive its first Car Doc Oil and Filter change.
Q: WHERE CAN I USE THE CAR DOC PROGRAM?
A: The Car Doc services can only be redeemed at the dealership where the program and vehicle were originally purchased, or at any Victory Automotive Group dealership. For a complete list, visit VictoryAutomotiveGroup.com.
Q: WHO DO I CALL FOR HELP?
A: We have listed all the important numbers on the back of this brochure. If you are unsure who to call the best place to start is always the dealership.
Q: WHAT'S IN A MULTI-POINT INSPECTION?
A: It depends. At different mileage intervals our technicians are trained to inspect various items on your vehicle. Rest assured that they rarely miss something and always inspect the core components and functions of your vehicle each visit. Below is a list of a typical inspection:
- Check all fluid levels, condition of fluids and leaks
- Check and adjust parking brake
- Check condition of alignment
- Check radiator fan performance
- Evaluate exhaust system
- Inspect air filter
- Inspect all lights
- Inspect brake hoses and lines
- Inspect cooling systems hoses and connections
- Inspect distributor cap, rotor and spark plug wires
- Inspect drive shaft boots
- Inspect exhaust system
- Inspect front and rear brakes
- Inspect fuel lines
- Inspect safety and lighting equipment
- Inspect suspension components
- Inspect tie rod ends, steering gear box and boots
- Inspect tire wear
- Inspect under the body for wear or damage
- Inspect drive belts